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Legal

Policies governing your use of Voxuria's website and services.

Effective: 4 October 2026

Who We Are

Voxuria ("we", "us", "our") is an AI automation and technology services company. Our website is www.voxuria.com and our contact email is info@voxuria.com.

What Data We Collect

When you submit our contact form, we collect:

  • Your name
  • Your email address
  • Your phone number (optional)
  • Your company or business name (optional)
  • Your project description and service interest

We do not collect payment information, passwords, or any sensitive personal data through this website.

How We Use Your Data

We use the information you submit solely to:

  • Respond to your enquiry
  • Discuss and deliver the services you've requested
  • Send project-related communications

We will never sell, rent, or share your personal data with third parties for marketing purposes.

Third-Party Services

Our contact form is processed by Formspree (formspree.io). Submissions are stored on Formspree's servers and delivered to our inbox. Formspree's privacy policy applies to data in transit: formspree.io/legal/privacy-policy.

This website loads fonts from Google Fonts. Google may log your IP address as part of that request. See Google's privacy policy at policies.google.com/privacy.

Data Retention

We retain contact form submissions for as long as necessary to fulfil your enquiry or deliver services. If you become a client, project-related communications are retained for 3 years. You may request deletion at any time.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time

To exercise any of these rights, email us at info@voxuria.com with the subject line "Data Request".

Security

Our website is served over HTTPS. We implement standard security headers to protect against common web vulnerabilities. Form data is transmitted securely via Formspree's encrypted infrastructure.

Changes to This Policy

We may update this policy occasionally. The effective date at the top of this page will reflect the latest version.

Questions about your data? Email us at info@voxuria.com — we aim to respond within 48 hours.

Effective: 4 October 2026

Agreement to Terms

By accessing www.voxuria.com or engaging Voxuria for services, you agree to these Terms of Service. If you do not agree, please do not use our website or services.

Our Services

Voxuria provides custom AI automation workflows, AI voice agents, research solutions, and corporate training. All services are delivered under a separate written agreement or proposal confirmed via email.

Client Responsibilities

As a client, you agree to:

  • Provide accurate information about your business and requirements
  • Supply timely access, credentials, and feedback needed for delivery
  • Use our deliverables only for lawful purposes
  • Not reverse-engineer, resell, or redistribute our proprietary systems without written permission

Intellectual Property

Upon full payment, you own the deliverables created specifically for your project. Voxuria retains rights to any underlying frameworks, templates, or methodologies used in delivery. We may reference your project as a case study (without identifying details) unless you request otherwise in writing.

Limitation of Liability

Voxuria's liability for any claim arising from our services is limited to the amount paid for the specific project in question. We are not liable for indirect, incidental, or consequential damages including lost revenue or data loss.

Warranties

We warrant that our services will be delivered with reasonable skill and care. We do not guarantee specific business outcomes such as revenue increases or cost savings, as these depend on factors outside our control.

Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in India.

Contact

Questions about these terms? Email info@voxuria.com.

Effective: 4 October 2026

Our Approach

Voxuria delivers custom-built services. Because every project is scoped and built specifically for your business, our refund terms reflect the nature of bespoke professional work.

Before Work Begins

If you cancel a confirmed project before any work has commenced, you are entitled to a full refund of any advance payment made.

During Delivery

If you cancel a project that is already in progress:

  • Work completed up to the date of cancellation will be billed at a pro-rated amount
  • Any remaining advance beyond work completed will be refunded
  • You will receive all completed deliverables at that point

After Delivery

Once a project has been delivered and accepted, no refunds are issued. We offer a post-delivery support window (7–30 days depending on your package) to address any issues with the delivered work.

Disputes

If you believe the delivered work does not meet the agreed scope, please contact us within 7 days of delivery at info@voxuria.com. We will review and resolve disputes fairly and in good faith.

Exceptions

Retainer (monthly) agreements may be cancelled with 14 days written notice. No partial-month refunds are issued on retainer fees.

Refund queries: info@voxuria.com — we respond within 48 hours.

Effective: 4 October 2026

What Are Cookies

Cookies are small text files stored on your device by a website. They help websites remember your preferences and understand how you interact with them.

Cookies We Use

This website uses a minimal number of cookies:

  • Google Fonts — When we load typefaces from Google Fonts, Google's servers may set a cookie or log your IP address. This is a technical necessity for serving fonts. We do not control this cookie.
  • Cookie preference — We store your response to this cookie banner (accept/decline) in your browser's local storage so we don't show it to you again. This is not transmitted to any server.

What We Do Not Use

We do not use:

  • Advertising or tracking cookies
  • Analytics cookies (e.g. Google Analytics)
  • Social media tracking pixels
  • Any third-party marketing cookies

Managing Cookies

You can control and delete cookies through your browser settings. Disabling cookies will not affect your ability to use this website, as we do not rely on them for core functionality.

Changes

If we add new cookies or third-party services in the future, this policy will be updated and the effective date revised.

Cookie questions: info@voxuria.com

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